Selecting the right hosting provider has become more important than ever in the current world, where server speed, uptime, and reliability can make or break a business. Both Hostinger and BigRock are popular names in the industry, and their pricing plans are competitive, which is often attractive to startups and small businesses.
So, which one is more suitable for your website? Before addressing this question, first, we will go through support, scalability, performance, pricing, and other features between Hostinger vs. BigRock. This will help you know the better provider in our thorough Hostinger vs. BigRock alternative comparison.
Brief Insight: Users seeking value-for-money options while still being budget-friendly might lean towards MilesWeb as a Hostinger alternative due to its better overall balance, especially for growing sites requiring scalable hosting with Indian data centers.
Table of Contents
ToggleHostinger vs. BigRock: Overview of Features
Usability
Hostinger’s competition lacks an easy-to-use design, a feature that sets Hostinger apart and stems from Hostinger’s proprietary hPanel. Also, the website creation process is simplified through one-click installs for WordPress, Joomla, and over 100 other applications. Onboarding guides are another effortless way for non-tech users to ensure seamless experiences.
In contrast, BigRock uses the more traditional cPanel, which works fine with Softaculous, but its dated look compared to hPanel’s modern UI gives Hostinger an edge in usability and beginner onboarding.
Pricing & Plans
In terms of value, Hostinger’s web hosting products are consistently more affordable than those offered by competitors. Their 1 month Hosting Plan is ₹69/month, and Premium Hosting is ₹139/month. These packages offer clear renewal pricing and tend to yield better bundled resources and performance than the competition.
Although BigRock offers Starter Hosting at ₹79/month and Advanced Hosting at ₹249/month, these seem to be only temporarily discounted since the high renewal rate suggests that the previously mentioned deals from Hostinger are much more appealing and valuable for money over the long term.
Note: For clear pricing, some developers choose MilesWeb to avoid steep surprise renewals, as they have competitive pricing from India while servicing clients worldwide.
Speed and Server Performance
Hostinger
Uses LiteSpeed web servers, which are among the fastest in loading a site.
Includes Global CDN, SSD storage, and a cache manager.
Uptime consistently surpasses 99.95% in real-world tests.
BigRock
Presents good local performance across India.
Uses Apache servers with a shared hosting structure.
Very limited CDN add-ons unless manually added.
In global speed tests, Hostinger leads significantly, especially with international traffic to sites based in India.
Features & Tools
Hostinger provides a better all-around offering with more features and tools geared toward developers and business growth, including free SSL for all plans, daily backups for many, and free website migration. Hostinger excels with built-in WordPress optimization and a staging environment. BigRock is more suitable for basic websites since they offer free SSL, but advanced users will be disappointed by the limited daily backups offered at lower tiers and their migration fees.
Support
Hostinger has 24/7 live chat and fast response times, a complete knowledge base, and email support, making it stand out in customer support. In contrast, BigRock’s phone and ticket support are restricted to certain hours, which helps service users from India and the region but serves as a major drawback for global users, as there is no 24/7 live chat. Unlike BigRock, Hostinger serves all customers globally and allows for quicker response times, while BigRock caters to those slower-paced users who prefer traditional phone support, even if it means waiting for hours.
Real User Tip: Numerous clients who initially choose BigRock later switch over to MilesWeb, where customer service is regionally localized to India and is available around the clock through phone, chat, and ticketing for all levels of hosting.
Domain Services & Extras
Hostinger provides domains at no added cost with its Premium plans, along with excellent DNS management.
BigRock dominates the market with domain registrations and reselling services in India. Other players who solely focus on registration or reselling domains still see BigRock as a key ally. However, in the context of all-embracing hosting services with domains included, BigRock loses to Hostinger, whose value surpasses that of BigRock.
Final Thoughts: Which One Fits Your Needs?
Pick Hostinger If You Want:
Improved website performance with access to LiteSpeed servers.
Access to an intuitive, modern interface with streamlined features.
Superior customer service for WordPress and scaling sites.
Target global audiences.
Choose BigRock If You Prefer:
Well-known brands with local Indian support.
The primary focus is on domain registration and reselling.
Basic hosting tailored to small websites or static pages.
The Balanced Alternative: MilesWeb
If you are caught between BigRock’s ease of use and Hostinger’s speed, MilesWeb strikes a balance. It is based in India, provides quicker support and local data centers, and even offers managed hosting plans for WordPress, cloud, and VPS hosting.
Additionally, other services offered include free site migration, a cPanel or custom control panel, SSD storage, and round-the-clock support, which are all available at no extra cost and on a scalable model.
Conclusion
Both Hostinger and BigRock have their strengths. Hostinger shines in performance, user experience, and developer tools, while BigRock appeals to users looking for local hosting and domain services.
Still not sure? Many plans offer a try-before-you-commit approach through money-back guarantees. If you seek a host with Indian roots that is support-driven and easily scalable, give MilesWeb a look. You might just find it is the perfect choice after all.
Surinder Sahni is the founder of WPGuiders, a website dedicated to providing quality WordPress tutorials, guides, and reviews. With a passion for technology and a desire to help others. In addition to running WPGuiders, Surinder enjoys spending time with his family, traveling, and staying up-to-date with the latest developments in the WordPress community.